Welcome to the Documind Support page. If something feels tangled, we will help you straighten the paper jungle. You can contact us directly or review the common questions below.
Problems with camera scanning, document detection, crop adjustment, or image quality.
Help with text recognition, missing words, formatting differences, or search behavior.
Assistance with creating PDFs, multi-page exports, file saving, and sharing documents.
Questions about premium access, billing, restore purchases, or managing your subscription.
Open Documind, start a new scan, point your camera at the document, and capture the page. After scanning, you can adjust the crop, enhance the image, and save or export it.
After scanning one or more pages, choose the export or save option and select PDF format. You can then rename the file and share or store it.
OCR accuracy depends on image quality, lighting, handwriting, page angle, and document clarity. For best results, scan in good light and keep the page flat and fully visible.
Open the app and use the Restore Purchases option. This can restore eligible premium access associated with the same Apple account used for the original purchase.
Subscriptions purchased through Apple can be managed in your Apple ID subscription settings. Deleting the app does not automatically cancel an active subscription.
Please check your folders, recent documents, and any sync or storage settings you are using. If you still cannot find your files, contact support with as much detail as possible.
If you need help, please send us an email with the following details when possible:
Contact us at: taorusdijital@gmail.com