Privacy Policy

This Privacy Policy explains how Taorus Dijital ("we," "us," or "our") collects, uses, stores, and protects information when you use the Documind mobile application, website, and related services (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide

We may collect information you provide directly, including:

• Your name or email address if you contact us for support
• Documents, scans, images, text, PDFs, and other content you choose to process in the app
• Messages, feedback, or support requests you send to us

1.2 Information Collected Automatically

We may automatically collect certain technical and usage data, such as:

• Device model, operating system, app version, and language settings
• Crash logs, diagnostics, and performance data
• General usage information, such as features used and interaction events
• Approximate region or country inferred from technical data

1.3 Purchase and Subscription Information

If you purchase a subscription or paid feature through the Apple App Store, payment processing is handled by Apple. We do not receive or store your full payment card details. We may receive limited subscription data such as product identifier, status, renewal state, and expiration information needed to provide premium access.

2. How We Use Information

We may use collected information to:

• Provide and operate the Service
• Process scans, OCR results, searchable text, exports, and document organization features
• Maintain app stability, security, and performance
• Respond to support requests and communicate with you
• Improve features, user experience, and reliability
• Detect, prevent, and address abuse, fraud, or security issues
• Comply with legal obligations and enforce our policies

3. Document Content

Documind may process documents, photos, OCR text, PDFs, and related files you choose to scan, import, organize, export, or store. You retain ownership of your content.

We process your content only as reasonably necessary to provide requested features, such as document scanning, OCR, PDF generation, search, organization, storage, syncing, or support.

4. Sharing of Information

We do not sell your personal information. We may share information:

• With service providers that help us operate the Service, such as hosting, storage, analytics, crash reporting, or support tools
• With platform providers like Apple where necessary for subscriptions, purchases, and platform functionality
• When required by law, regulation, legal process, or valid governmental request
• To protect the rights, safety, security, and integrity of our users, company, or Service
• In connection with a merger, acquisition, financing, or sale of assets

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, resolve disputes, maintain security, comply with legal obligations, and enforce agreements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no system is perfectly sealed, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be processed in countries other than your own. Where required by applicable law, we take reasonable steps to apply appropriate safeguards for international transfers of personal information.

8. Your Rights and Choices

Depending on your location and applicable law, you may have rights to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Request a copy of your information in a portable format
• Withdraw consent where processing is based on consent

To exercise applicable rights, contact us using the details below. We may need to verify your identity before processing certain requests.

9. Children’s Privacy

Documind is not directed to children under 13, or under the minimum age required by applicable law in your jurisdiction. We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information to us, please contact us.

10. Third-Party Services

The Service may rely on or link to third-party services such as cloud providers, analytics tools, subscription infrastructure, payment platforms, or external websites. Those services are governed by their own terms and privacy policies, and we are not responsible for their practices.

11. App Permissions

Documind may request access to device features such as:

• Camera access for scanning documents
• Photo library or file access for importing images and PDFs
• Notifications, if you enable them
• Storage-related access needed for saving and exporting files

You can manage permissions through your device settings. Some features may not work properly if required permissions are disabled.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Material changes may also be communicated through the app, website, or other appropriate channels.

13. Contact Us